Operations Manager, Data-Driven Team Leader

Amazon Inc.; Tinton Falls (NJ); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC in New Jersey is seeking an Operations Manager to lead and develop a team of salaried and hourly associates, ensuring safety, quality, attendance, and performance while driving productivity through data-driven decisions.

You will manage cross-functional collaboration, balance workloads, and support continuous improvements; expect lifting up to 49 pounds, standing for long shifts, and adaptable schedules including weekends and nights.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Skills

Employee management

Performance management

Shift leadership

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in New Jersey is seeking an Operations Manager to lead and develop a team of salaried and hourly associates, ensuring safety, quality, attendance, and performance while driving productivity through data-driven decisions.

You will manage cross-functional collaboration, balance workloads, and support continuous improvements; expect lifting up to 49 pounds, standing for long shifts, and adaptable schedules including weekends and nights.