Operations Manager: Lead Teams, Elevate Delivery & Safety

Amazon; Tucson (AZ); Hybrid; USD 91,000 - 137,000; Full time

Job summary

Amazon is seeking an Operations Manager to lead a team of salaried and hourly staff across the three-stage fulfillment network: First mile, Middle mile, and Last mile. You will drive safety, quality, attendance, and performance while delivering customer orders on time.

You will mentor teams, coordinate with Safety, Engineering, Loss Prevention, and HR, and manage end-to-end operations improvements. The role requires 3+ years in people management, a Bachelor's degree (or equivalent) and

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Education

Bachelor's degree or equivalent

2+ years of Amazon (blue badge/FTE) experience

Flexible schedule/shift/work area

Job description

Amazon is seeking an Operations Manager to lead a team of salaried and hourly staff across the three-stage fulfillment network: First mile, Middle mile, and Last mile. You will drive safety, quality, attendance, and performance while delivering customer orders on time.

You will mentor teams, coordinate with Safety, Engineering, Loss Prevention, and HR, and manage end-to-end operations improvements. The role requires 3+ years in people management, a Bachelor's degree (or equivalent) and