Operations Manager - Last Mile Team Leader

Amazon; Abbeville (LA); On-site; USD 91,000 - 136,500; Full time

Job summary

Amazon is seeking an Operations Manager to lead a salaried and hourly team across a fast-paced, customer-focused operation. You will drive safety, quality, attendance and performance while delivering on time, in the right place, for every order.

The role requires mentoring your team, managing projects with site and regional impact, and using data-driven decisions to improve productivity. Expect a demanding schedule, travel for training, and a commitment to Amazon's high standards.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 1+ years of performance metrics, process improvement or lean techniques experience

Responsibilities

• Support, mentor, and motivate your team
• Lead large‑scope projects with site and regional impact
• Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
• Work a flexible schedule (weekends and/or overnight shifts)

Skills

People management

Performance management

Lean techniques

Data‑driven decisions

Education

Bachelor’s degree or equivalent

Job description

Amazon is seeking an Operations Manager to lead a salaried and hourly team across a fast-paced, customer-focused operation. You will drive safety, quality, attendance and performance while delivering on time, in the right place, for every order.

The role requires mentoring your team, managing projects with site and regional impact, and using data-driven decisions to improve productivity. Expect a demanding schedule, travel for training, and a commitment to Amazon's high standards.