Operations Manager: Lead Teams & Drive Performance

Amazon; Phoenix (AZ); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon is seeking an Operations Manager in Phoenix, AZ. You will lead a mix of salaried and hourly talent, drive safety, quality and productivity, and use data-driven decisions to improve performance and customer delivery promises.

The role involves coordinating with Safety, Engineering, and HR to meet business objectives and support rapid fulfillment growth across our three-mile, middle-mile and last-mile network.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Lead salaried and hourly workforce to achieve safety, quality, attendance and performance targets.
• Build and execute productivity plans through forecast reviews and load balancing with other leaders.
• Manage safety, quality, productivity and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet business objectives.

Job description

Amazon is seeking an Operations Manager in Phoenix, AZ. You will lead a mix of salaried and hourly talent, drive safety, quality and productivity, and use data-driven decisions to improve performance and customer delivery promises.

The role involves coordinating with Safety, Engineering, and HR to meet business objectives and support rapid fulfillment growth across our three-mile, middle-mile and last-mile network.