Operations Manager: Lead Teams & Drive Productivity

Amazon; Phoenix (AZ); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Phoenix, AZ is hiring an Operations Manager to lead a combined salaried and hourly team, drive safety and quality, and improve productivity through data-driven decision making.

The role emphasizes cross-functional collaboration, lean improvements, and a focus on meeting customer delivery promises, with a dynamic shift pattern and potential travel between sites.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Skills

People management

Performance metrics

Strong communication

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Phoenix, AZ is hiring an Operations Manager to lead a combined salaried and hourly team, drive safety and quality, and improve productivity through data-driven decision making.

The role emphasizes cross-functional collaboration, lean improvements, and a focus on meeting customer delivery promises, with a dynamic shift pattern and potential travel between sites.