Operations Manager: Lead Teams, Boost Safety & Delivery

Amazon; Lexington (KY); On-site; USD 82,000 - 123,000; Full time

Job summary

Amazon in Lexington, KY is seeking an Operations Manager to lead a team of salaried and hourly staff, driving safety, quality, attendance, and performance through data-driven decisions and continuous improvement.

You will collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet business objectives, coach your team, and ensure customer orders are delivered on time and to the right location.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Experience managing a team of 2+ salaried employees and 70+ indirect employees.
• Experience scoping, leading, and implementing process improvements through Lean process, Kaizen, and/or Six Sigma.
• Demonstrated problem solving skills and analytical skills.
• Excellent customer service skills, communication skills and interpersonal skills.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Skills

People management

Leadership

Analytical skills

Communication

Education

Bachelor's degree or equivalent

Job description

Amazon in Lexington, KY is seeking an Operations Manager to lead a team of salaried and hourly staff, driving safety, quality, attendance, and performance through data-driven decisions and continuous improvement.

You will collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet business objectives, coach your team, and ensure customer orders are delivered on time and to the right location.