Operations Manager: Lead Logistics & Team Growth

The Suddath Companies; Tulsa (OK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with company matching

Weekly pay

Paid Time Off

Tuition reimbursement

Job summary

The Suddath Companies is seeking an Operations Manager in Tulsa, OK to oversee day-to-day operations at a designated location. You will staff and manage employees and independent contractors, nurture customer relationships, monitor performance, and ensure adherence to safety, quality, and budget targets.

You will guide KPI-driven process improvements, coordinate vendor negotiations, and lead regular team meetings and trainings to enhance efficiency and service levels across the operation.

Qualifications

• Minimum of five (5) years’ experience in transportation, logistics, or related industry.
• Experience managing an employee team.
• Experience working with Independent Contractors.
• Knowledge of managing financial performance.
• Spanish bilingual strongly preferred.
• Must maintain a clear and valid driver’s license.

Responsibilities

• Oversee recruitment and development of staff and/or Independent Contractors/Drivers.
• Evaluate staff and/or Independent Contractors performance – modifying and/or abandoning strategies and/or tactics as necessary.
• Establish and maintain effective communication and relationships with customers. Ensure a positive Customer Experience for both internal and external customers.
• Ensure that practices, policies and procedures are enforced and consistently implemented.
• Schedule and participate in negotiations with Vendors, Contractors and Service Providers to secure best value/service standards are met.
• Responsible for creating and maintaining a safe working environment and espousing and teaching a culture of safety.
• Actively review KPIs and ensure process improvement strategies are identified and incorporated.
• Conduct regularly scheduled team meetings and training sessions designed to inform and improve upon performance of staff members and/or Independent Contractors.

Skills

Microsoft Excel

Microsoft Outlook

Microsoft Word

Education

4-year college degree in Business or Supply Chain

Job description

The Suddath Companies is seeking an Operations Manager in Tulsa, OK to oversee day-to-day operations at a designated location. You will staff and manage employees and independent contractors, nurture customer relationships, monitor performance, and ensure adherence to safety, quality, and budget targets.

You will guide KPI-driven process improvements, coordinate vendor negotiations, and lead regular team meetings and trainings to enhance efficiency and service levels across the operation.