Operations Manager: Lead Data-Driven Team Performance

Amazon; Commerce City (CO); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC in Commerce City, CO is seeking an Operations Manager to lead a mixed team of salaried and hourly associates. You will drive safety, quality, productivity, and on-time delivery while mentoring staff and guiding data-driven improvements across shifts.

You will coordinate with Safety, Engineering, and HR to meet business objectives, manage multi-site workflows, and adapt to varying conditions. A strong focus on customer satisfaction and operational excellence is required.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent (or 2+ years Amazon experience).
• Ability to work weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, HR to meet objectives.

Skills

Leadership

Performance management

Lean techniques

Problem solving

Communication skills

Interpersonal skills

Education

Bachelor's degree or equivalent

Master's degree in related field

Job description

Amazon.com Services LLC in Commerce City, CO is seeking an Operations Manager to lead a mixed team of salaried and hourly associates. You will drive safety, quality, productivity, and on-time delivery while mentoring staff and guiding data-driven improvements across shifts.

You will coordinate with Safety, Engineering, and HR to meet business objectives, manage multi-site workflows, and adapt to varying conditions. A strong focus on customer satisfaction and operational excellence is required.