Operations Manager II — Lead Teams, Optimize Warehouses

DHL; New Iberia (LA); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain is seeking an Operations Manager II to lead and optimize warehouse operations in a dynamic, fast-paced environment. You will steer team development, implement efficient workflows, and ensure safety while driving performance across KPIs and customer satisfaction.

This role emphasizes cross-functional collaboration, strategic planning, and partnership with HR for talent selection, within a large, global contract logistics network.

Qualifications

• Bachelor's degree or equivalent experience is required or preferred.
• 1+ years logistics industry experience is required.
• 2+ years in a supervisory or management role is required.
• Experience with P&L management, objective setting, and project management is preferred.

Responsibilities

• Lead and develop a diverse team of Supervisors and indirect reports with coaching and support.
• Develop and implement efficient workflows, labor plans, and standardize processes to improve productivity.
• Uphold health and safety regulations to foster a culture of safety.
• Compile reports on KPIs, including productivity and accuracy metrics, to support decision-making.
• Foster open communication and collaboration across leadership and associates.
• Collaborate with Human Resources and site leadership for hiring Supervisors.
• Coordinate with cross-functional teams to fulfill customer orders promptly.
• Partner with customers to address concerns and ensure satisfaction.

Skills

Logistics experience

Supervisory experience

P&L management

Project management

Objective setting

Education

Bachelor's degree or equivalent experience

Job description

DHL Supply Chain is seeking an Operations Manager II to lead and optimize warehouse operations in a dynamic, fast-paced environment. You will steer team development, implement efficient workflows, and ensure safety while driving performance across KPIs and customer satisfaction.

This role emphasizes cross-functional collaboration, strategic planning, and partnership with HR for talent selection, within a large, global contract logistics network.