Operations Manager II — Lead Warehouse Ops & Team Growth

DH; New Whiteland (IN); On-site; USD 72,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Prescription coverage

Discounted stock purchase

401(k)

Generous PTO

Job summary

DHL Supply Chain is seeking an Operations Manager II for a second-shift in our warehouse operations. You will lead a diverse team of Supervisors, develop workflows, and drive safety and efficiency to meet customer expectations.

The role requires a bachelor’s degree or equivalent, 1+ year in logistics, and 2+ years in supervision. You will partner with HR on staffing, monitor KPIs, and foster cross-functional collaboration to optimize performance.

Qualifications

• Bachelor's degree or equivalent experience, preferred.
• 1+ years logistics industry experience required.
• 2+ years supervisory/management experience required.
• P&L management, objective setting and project management preferred.

Responsibilities

• Lead, motivate and develop Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Compile comprehensive reports on KPIs, including productivity and accuracy metrics, providing insights to support informed decision-making.
• Foster an environment of open communication and collaboration among leadership and associates to promote transparency, alignment, and teamwork.
• Partner with HR and site leadership to ensure a comprehensive hiring process of Supervisors.
• Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders.
• Engage with customers to address concerns and improve satisfaction.

Skills

Leadership

Coaching

Process design

Safety compliance

KPI reporting

Communication

Cross-functional

Talent acquisition

Education

Bachelor's degree or equivalent

Job description

DHL Supply Chain is seeking an Operations Manager II for a second-shift in our warehouse operations. You will lead a diverse team of Supervisors, develop workflows, and drive safety and efficiency to meet customer expectations.

The role requires a bachelor’s degree or equivalent, 1+ year in logistics, and 2+ years in supervision. You will partner with HR on staffing, monitor KPIs, and foster cross-functional collaboration to optimize performance.