Operations Manager I

Ams-Fulfillment; New Holland (Lancaster County); On-site; USD 65,000 - 90,000; Full time

Job summary

AMS Fulfillment is seeking a warehouse operations leader to supervise and train staff, ensuring adherence to production schedules, safety rules, and company policies. The role emphasizes driving productivity, cost reduction, and cross‑functional collaboration across the business.

The ideal candidate has strong leadership, communication, and process‑improvement skills, with a bilingual English/Spanish preference.

Qualifications

• Minimum 3 years of senior level operations or related leadership experience.
• High school diploma or equivalent.
• Excellent communication skills and ability to present at all levels.
• Strong interpersonal and relationship-building abilities.
• Must be a team builder, teacher, coach and motivator.
• Bilingual in English and Spanish preferred.

Responsibilities

• Drive development and implementation of operational processes to increase productivity and reduce cost.
• Accountable for warehouse operations; expand practices across the business to improve productivity, quality, and profitability.
• Participate in strategic planning of operations.
• Upgrade systems and procedures.
• Create and operate within budget.
• Oversee outbound transportation, safety, training and guidelines.
• Review programs; supply system management.
• Perform other duties as assigned.

Skills

Leadership

Communication

Bilingual

Team building

Education

High school diploma

Job description

Responsible for supervision and training of all employees engaged in warehouse and inventory activities to ensure compliance with production schedules and to enforce company policies, procedures and safety regulations. The ideal candidate is exceptionally detail-oriented and able to manage multiple facets of warehouse operations simultaneously.Essential Job FunctionsDrive development and implementation of operational process to increase productivity and reduce costAccountable for warehouse operations; introduce and expand operational practice across the business to significantly improve productivity, quality, and profitabilityParticipate in the strategic planning process of operationsUpgrade systems and proceduresCreate and operate within budgetResponsible for outbound transportationResponsible for safety, training & guidelinesReview programsSupply system managementOther duties as assignedJob Specifications – includes Education, physical and mental demands, and working conditionsMinimum 3 years of demonstrated senior level operations or related leadership experienceHigh school diploma or equivalentStrong interpersonal and relationship building skillsExcellent communication skills including strong presentation skills at all levels of the organizationCritical thinking and problem-solving skills, with proven ability to develop effective and efficient processes for operational challengesMust be a team builder, teacher, coach & motivatorBilingual in English and Spanish preferredWorking ConditionsThis job operates in a warehouse environment and could be exposed to various temperature changes. This role typically requires standing, walking, bending, reaching, and lifting.According to the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the “essential job functions with or without a reasonable accommodationThe statements contained herein describe the scope of the responsibility and essential functions of this position but should not be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas and/or facilities.