Operations Supervisor I

Advantage Media Services; California; On-site; USD 26,000 - 36,000; Full time

Job summary

Advantage Media Services in Valencia, CA is seeking a Warehouse Operations Supervisor to oversee Receiving, Pick and Pack, Shipping, and Returns, ensuring efficient workflow and high productivity. The role requires strategic planning and policy enforcement to maintain standards in a fast-paced environment.

You will guide team performance, coach staff, and ensure safety, while coordinating with the Operations Manager to align schedules and meet client SLAs.

Qualifications

• Minimum 2 years of supervisory experience in a warehouse.
• Ability to foster collaboration and build relationships.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Team player who can coach and motivate others.
• Bilingual in English and Spanish preferred.
• High school diploma or equivalent required.

Responsibilities

• Oversee warehouse operations and improve productivity, quality, and profitability.
• Engage in strategic planning to align goals with business objectives.
• Identify and resolve operational challenges for seamless workflow.
• Manage inbound and outbound transportation to optimize logistics.
• Develop and enforce policies across departments for consistency.
• Lead safety training and establish safety guidelines.
• Coordinate warehouse schedules with the Operations Manager.
• Supervise personnel and ensure SLAs are met.
• Evaluate performance and make recommendations for promotions.
• Perform additional duties to support operations.

Skills

Supervisory experience

Interpersonal skills

Communication skills

Critical thinking

Team orientation

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Job Details: Job Location: CA 28624 Witherspoon Warehouse - Valencia, CA 91355, Position Type: Full Time, Salary Range: $19.00 - $26.00 Hourly, Job Shift: Any, The Warehouse Operations Supervisor plays a crucial role in overseeing all facets of warehouse operations, including Receiving, Pick and Pack, Order Verification, Shipping, Returns, and Staffing. This position involves strategic planning and approval processes to ensure efficient workflow and productivity. The supervisor will effectively communicate job expectations to team members, monitor their performance, and provide coaching and guidance to foster professional development. Additionally, the supervisor will enforce company policies and procedures, ensuring compliance and addressing any issues through appropriate disciplinary actions when necessary. This role is essential for maintaining a high standard of operational excellence and team performance within the warehouse.

Essential Job Functions

• Oversee all warehouse operations, implementing and enhancing operational practices to drive significant improvements in productivity, quality, and profitability across the organization.
• Engage in the strategic planning process to align operational goals with business objectives.
• Identify, analyze, and resolve operational challenges to ensure seamless workflow.
• Manage all aspects of inbound and outbound transportation to optimize logistics efficiency.
• Develop and enforce policies and procedures across all departments to maintain operational consistency and compliance.
• Lead safety training initiatives and establish guidelines to promote a safe working environment.
• Collaborate with the Operations Manager to coordinate warehouse schedules and streamline operations.
• Supervise warehouse personnel and activities to ensure adherence to client Service Level Agreements (SLAs).
• Assess employee performance, providing recommendations for promotions and merit increases based on evaluations.
• Perform additional duties as assigned to support overall warehouse operations and business objectives.

Qualifications: Job Specifications

• Experience: A minimum of 2 years of supervisory experience in a warehouse environment is required.
• Interpersonal Skills: Demonstrated ability to build strong relationships and foster collaboration among team members.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to deliver compelling presentations to all levels of the organization.
• Critical Thinking: Strong analytical and problem-solving abilities, with a proven track record of developing and implementing effective processes.
• Team Orientation: Must be a dedicated team player, capable of teaching, coaching, and motivating others to achieve their best performance.
• Language Proficiency: Bilingual in English and Spanish is preferred, but not mandatory.
• Education: High school diploma or equivalent is required.

Physical and Mental Demands: The role may require standing for extended periods, lifting heavy objects, and working in a fast-paced environment. Strong mental acuity and the ability to manage multiple tasks simultaneously are essential.

Working Conditions: The position is primarily based in a warehouse setting, which may involve exposure to varying temperatures and noise levels. Adherence to safety protocols is essential to maintain a safe working environment.