Operations Manager | Elevate Client Experience

SP Plus Corporation; Tampa (FL); On-site; USD 60,000 - 65,000; Full time

Job summary

SP+ Corporation in Tampa, FL is seeking an Operations Manager to lead a multi-member team and oversee daily parking operations. The role emphasizes delivering outstanding client service, budgeting, and maintaining safe, compliant facilities.

The position requires strong leadership, problem-solving, and proficiency with MS Office, with a focus on profitability and operational excellence. Salary ranges from $60,000 to $65,000 per year, with recruitment contact at [e-mail].

Qualifications

• Leads and motivates a diverse team to deliver results.
• Delivers exceptional customer experience and client satisfaction.
• Experience with budgeting and P&L reviews is a plus.
• Able to react quickly and solve problems.
• Proficient with MS Office; able to learn internal systems.

Responsibilities

• Deliver on our Promise by resolving client requests and communicating improvements to clients.
• Hire, train, and supervise a diverse, Promise-driven team; optimize staffing.
• Ensure proper parking, security, and cash control procedures.
• Maximize profitability through revenue development, facility marketing, cash controls, expense reviews, and budget oversight.
• Identify procurement and vendor service needs for the location.
• Perform accounts payable, payroll, and petty cash.
• Monitor facility maintenance and cleanliness standards.
• Review damage claims and implement safety improvements.
• Ensure compliance with OSHA laws.

Skills

Team leadership

Customer experience

Problem solving

Budgeting

Decision making

Tools

MS Office

Job description

SP+ Corporation in Tampa, FL is seeking an Operations Manager to lead a multi-member team and oversee daily parking operations. The role emphasizes delivering outstanding client service, budgeting, and maintaining safe, compliant facilities.

The position requires strong leadership, problem-solving, and proficiency with MS Office, with a focus on profitability and operational excellence. Salary ranges from $60,000 to $65,000 per year, with recruitment contact at [e-mail].