Operations Manager — Data-Driven Team Leader

Amazon Inc.; Berkeley (MO); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Employee stock options

Job summary

Amazon Inc. in Berkeley, MO (USA) is hiring an Operations Manager to lead a salaried and hourly team, drive safety, quality, attendance, and performance, and improve productivity through data-driven decisions.

You will oversee frontline staff, coordinate with Safety, Engineering, Loss Prevention, Quality Assurance, and HR, and ensure on-time delivery across the three-mile network. The role requires flexible scheduling, including weekends and nights, and involves lifting up to 49 pounds and

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

People management

Performance metrics

Lean / Kaizen / Six Sigma

Analytical skills

Customer service

Team leadership

Education

Bachelor's degree or equivalent

Job description

Amazon Inc. in Berkeley, MO (USA) is hiring an Operations Manager to lead a salaried and hourly team, drive safety, quality, attendance, and performance, and improve productivity through data-driven decisions.

You will oversee frontline staff, coordinate with Safety, Engineering, Loss Prevention, Quality Assurance, and HR, and ensure on-time delivery across the three-mile network. The role requires flexible scheduling, including weekends and nights, and involves lifting up to 49 pounds and