Operations Manager - Data-Driven Team Leader

Amazon Inc.; Melrose Park (IL); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon in Melrose Park, IL is seeking an Operations Manager to lead a combined salaried and hourly team, ensuring safety, quality, attendance and performance while delivering on-time orders to customers.

You will mentor staff, drive productivity through forecast reviews and cross-functional collaboration, and manage a dynamic workflow across first, middle and last mile operations within a growing fulfillment network.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent or 2+ years Amazon experience.
• Flexibility to work weekends, nights and holidays.

Responsibilities

• Lead and develop a team of salaried and hourly workers.
• Mentor, motivate, and manage the workforce during shifts.
• Drive safety, quality, productivity, and on-time delivery.
• Partner with Safety, Engineering, Loss Prevention, HR and QA on plans.
• Lead large-scale projects with site and regional impact.

Skills

Employee performance management

Flexible scheduling

Education

Bachelor's degree or equivalent

Tools

Lean techniques

Job description

Amazon in Melrose Park, IL is seeking an Operations Manager to lead a combined salaried and hourly team, ensuring safety, quality, attendance and performance while delivering on-time orders to customers.

You will mentor staff, drive productivity through forecast reviews and cross-functional collaboration, and manage a dynamic workflow across first, middle and last mile operations within a growing fulfillment network.