Operations Manager - Data-Driven Fulfillment Leader

Amazon Inc.; Upper Macungie Township (PA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Breinigsville, PA is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance while driving productivity through data-driven decisions.

You will mentor employees, manage large-scale projects, balance workloads with leaders, and collaborate with Safety, Engineering, Loss Prevention, and HR to meet business objectives.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Skills

Employee management

Performance management

Lean techniques

Leadership

Communication

Education

Bachelor's degree

Job description

Amazon.com Services LLC in Breinigsville, PA is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance while driving productivity through data-driven decisions.

You will mentor employees, manage large-scale projects, balance workloads with leaders, and collaborate with Safety, Engineering, Loss Prevention, and HR to meet business objectives.