Operations Manager | Safety & Productivity Leader

Amazon Inc.; Village of Liverpool (NY); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSU sign-on

Job summary

Amazon is seeking an Operations Manager to lead a team of salaried and hourly staff, focusing on safety, quality, attendance, and performance while driving productivity through data-driven decisions.

The role covers First/Middle/Last mile logistics, requiring collaboration with Safety, Engineering, and HR, and a willingness to lift heavy objects and work extended shifts in dynamic environments.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexible schedule/shift/work area, including weekends, nights, holidays.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Skills

Leadership

Project management

Data-driven decisions

Cross-functional collaboration

Communication

Operations management

Education

Bachelor's degree or equivalent

Master’s degree in Engineering/Operations/Supply Chain

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon is seeking an Operations Manager to lead a team of salaried and hourly staff, focusing on safety, quality, attendance, and performance while driving productivity through data-driven decisions.

The role covers First/Middle/Last mile logistics, requiring collaboration with Safety, Engineering, and HR, and a willingness to lift heavy objects and work extended shifts in dynamic environments.