Operations Manager - Lead Teams, Drive Productivity

Amazon Inc.; Birmingham (AL); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking an Operations Manager to lead a combined salaried and hourly team, drive safety, quality, and productivity, and ensure on-time customer deliveries. You will mentor staff, manage large-scale projects, and collaborate with cross-functional teams to meet business objectives.

The role requires flexible scheduling, strong leadership, and a data-driven approach to optimize operations across first/middle/last mile workflows.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives.]
• Lift up to 49 pounds and stand/walk for up to 12 hours during shifts.

Skills

People management

Leadership

Data-driven decisions

Communication

Education

Bachelor's degree or equivalent

Tools

Lean techniques

Job description

Amazon.com Services LLC is seeking an Operations Manager to lead a combined salaried and hourly team, drive safety, quality, and productivity, and ensure on-time customer deliveries. You will mentor staff, manage large-scale projects, and collaborate with cross-functional teams to meet business objectives.

The role requires flexible scheduling, strong leadership, and a data-driven approach to optimize operations across first/middle/last mile workflows.