Operations Manager: Data-Driven Fulfillment Leader

Amazon Inc.; Valley View (OH); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Ohio seeks an Operations Manager to lead a mixed team of salaried and hourly staff. You will drive safety, quality, and efficiency, mentor your workforce, and manage large projects with regional impact.

The role emphasizes data-driven decisions to meet delivery promises and optimize productivity across the three-mile lifecycle: first, middle, and last mile. Ideal candidates bring 3+ years of people management, a degree or equivalent, and flexibility for shift work,

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexibility to work weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet objectives.

Skills

Employee management

Performance management

People leadership

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon.com Services LLC in Ohio seeks an Operations Manager to lead a mixed team of salaried and hourly staff. You will drive safety, quality, and efficiency, mentor your workforce, and manage large projects with regional impact.

The role emphasizes data-driven decisions to meet delivery promises and optimize productivity across the three-mile lifecycle: first, middle, and last mile. Ideal candidates bring 3+ years of people management, a degree or equivalent, and flexibility for shift work,