Fulfillment Ops Manager - Data-Driven Leader

Amazon; Akron (OH); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

RSUs

Sign-on payments

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in Akron, OH is seeking an Operations Manager to lead a team of salaried and hourly staff, driving safety, quality, attendance and performance while delivering orders on time. You will empower your team with tools for success and push productivity through data-driven decisions.

Our three-mile framework covers First mile, Middle mile, and Last mile delivery, with site variations. The role offers growth across the expanding fulfillment network and requires strong leadership, lean

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 2+ salaried employees and 70+ indirect employees.
• Experience scoping, leading, and implementing process improvements through Lean, Kaizen, and/or Six Sigma.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives.
• Lift up to 49 pounds and stand/walk for up to 12 hours during shifts.
• Work in a variable noise and temperature environment including outside loading areas.
• Continuously climb and descend stairs where applicable.

Skills

Team leadership

Performance management

Data-driven decision making

Problem solving

Communication skills

Adaptability

Education

Bachelor's degree or equivalent

Tools

Lean Six Sigma

Job description

Amazon in Akron, OH is seeking an Operations Manager to lead a team of salaried and hourly staff, driving safety, quality, attendance and performance while delivering orders on time. You will empower your team with tools for success and push productivity through data-driven decisions.

Our three-mile framework covers First mile, Middle mile, and Last mile delivery, with site variations. The role offers growth across the expanding fulfillment network and requires strong leadership, lean