Operations Manager: Customer Experience & Profitability

SP Plus Corporation; Dallas (TX); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Long/short term disability

Life insurance

Accident insurance

401k

Paid time off

Job summary

SP+ in Dallas is seeking an operations leader to oversee client experience and staffing across locations. You will hire, train, and supervise a diverse team, ensure parking, security, and cash controls, and help maximize profitability.

Key duties include procurement, vendor management, accounts payable and payroll, facility maintenance oversight, and safety programs aligned with OSHA. A valid driver’s license is required; SP+ is an equal opportunity employer.

Qualifications

• Ability to lead and motivate a diverse team.
• Focus on delivering best possible customer experience and client satisfaction.
• Experience developing budgets and P&L review is a plus.
• Ability to react and problem-solve quickly.
• Experience using computer applications (e.g., Microsoft Office).

Responsibilities

• Deliver on our Promise by resolving client requests efficiently and communicating improvements to clients.
• Hire, develop, train, and supervise a diverse team.
• Ensure proper parking, security, and cash control procedures.
• Maximize profitability through revenue development and budget management.
• Identify procurement and vendor service needs for the location.
• Perform general accounting duties (accounts payable, payroll, petty cash).
• Monitor facility maintenance and cleanliness standards.
• Review damage claims and implement safety improvements per OSHA.

Skills

Leadership

Staff development

Budgeting & P&L

Problem solving

MS Office

Tools

MS Office Suite

Job description

SP+ in Dallas is seeking an operations leader to oversee client experience and staffing across locations. You will hire, train, and supervise a diverse team, ensure parking, security, and cash controls, and help maximize profitability.

Key duties include procurement, vendor management, accounts payable and payroll, facility maintenance oversight, and safety programs aligned with OSHA. A valid driver’s license is required; SP+ is an equal opportunity employer.