Operations Manager

Industry; San Diego (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Commission opportunities

Growth potential within a rapidly expanding fitness brand

Job summary

A leading fitness company in San Diego is seeking an energetic Operations Manager to oversee studio operations and enhance the member experience. This hands-on leadership role requires a minimum of 2 years of experience in sales, operations, or marketing, preferably in the fitness industry. The ideal candidate will excel in a motivating environment, building strong relationships with members, and driving revenue growth. Competitive pay of $20–$22 per hour plus commission opportunities available.

Qualifications

• 2+ years of sales, operations, or marketing experience in the fitness or wellness industry.
• Proven record of achieving sales or performance goals.
• Full-time availability with a reliable commute.

Responsibilities

• Meet and exceed monthly lead generation and sales goals.
• Build strong relationships with members to maximize retention.
• Track KPIs and performance metrics.

Skills

Sales experience

Leadership skills

Strong communication

Customer service skills

Tech-savvy

Tools

CRM tools

Microsoft Office

Job description

STRIDE Fitness delivers the ultimate full-body cardio and strength experience that hits hard and moves fast. Our 55‑minute high‑intensity classes push you on the tread and the floor, so you get in, go hard, and STRIDE out.

We're looking for an energetic and results‑driven Operations Manager to oversee studio operations, drive sales initiatives, and elevate the member experience. This is a hands‑on leadership role that blends sales, marketing, and operations while ensuring our members and staff feel supported, motivated, and part of the STRIDE community.

Responsibilities

• Meet and exceed monthly lead generation and sales goals through in‑studio initiatives, partnerships, and grassroots marketing
• Build strong relationships with members to maximize retention and satisfaction
• Manage studio social media content and engagement to strengthen community connections
• Track KPIs and performance metrics, reporting results to the Studio Owner
• Oversee payroll, supply orders, and retail inventory management
• Ensure the studio is clean, organized, and welcoming for every class
• Partner with the Sales Director and Head Coach to optimize schedules, promotions, and member experience
• Foster a positive, motivating, and supportive environment for both members and staff

Qualifications

• 2+ years of sales, operations, or marketing experience (fitness, boutique studio, or wellness industry preferred)
• Leadership experience, including supervising and motivating employees
• Proven record of achieving sales or performance goals
• Strong communication and customer service skills
• Professional, organized, and reliable with attention to detail
• Tech‑savvy with CRM tools and Microsoft Office (fitness software experience a plus)
• Passion for fitness, health, and wellness
• Full‑time availability and reliable commute to the studio
• Comfortable with completing a background check
• $20–$22 per hour + commission opportunities based on performance
• Growth potential within a rapidly expanding fitness brand