Operations Manager

Atrium; New York (NY); On-site; USD 30,000 - 39,000; Full time

Job summary

Atrium is seeking an Operations Manager based in New York, NY. This role will oversee daily store operations with a focus on inventory management, shipment coordination, and maintaining operational excellence.

You will collaborate with sales and management to ensure smooth product flow, support loss prevention, and uphold company standards. Must be legally authorized to work in the United States and able to lift up to 50 lbs.

Qualifications

• Retail operations experience required in a store setting.
• Experience with inventory management and shipment processing.
• Strong organizational and multitasking abilities.
• Comfortable in a fast-paced retail environment.

Responsibilities

• Oversee day-to-day store operations and ensure processes are executed accurately and efficiently.
• Manage incoming and outgoing shipments, transfers, and product movement to maintain smooth logistics.
• Receive, process, ticket, and organize merchandise to ensure timely availability.
• Maintain accurate inventory levels and support regular inventory counts and audits.
• Ensure the stockroom is organized, efficient, and maintained to company standards.
• Monitor replenishment needs and ensure product is consistently available on the sales floor.
• Partner with the sales and management teams on product flow, floor sets, and merchandising needs.
• Support inventory investigations and resolve discrepancies as needed.
• Assist with shipment preparation and product transfers between locations.
• Maintain organization of operational supplies and back-of-house areas.
• Support store opening and closing procedures as needed.
• Ensure operational policies and procedures are consistently followed.
• Assist with Loss Prevention and inventory control initiatives.
• Help maintain a clean, organized, and visually polished store environment.
• Provide support to the Store Manager and broader retail team as needed.
• Lead by example and contribute to a positive, collaborative store culture.

Skills

Retail ops

Inventory mgmt

Attention to detail

Time management

Teamwork

Communication

Problem solving

Flexibility

Heavy lifting

Education

High school diploma

Associate or Bachelor's in business/retail

Certifications in operations or inventory

Tools

POS systems

Inventory software

Job description

Atrium is seeking on behalf of our client an Operations Manager based in New York, NY.

A background check may be run only after a conditional offer is made, where permitted by law.

Position: Operations Manager

Location: New York, NY

Employment Type: Full-time

Compensation: Up to 28/hr

Position Overview

The Operations Manager will oversee the daily operations of the store, ensuring all processes are executed efficiently and accurately. This role will focus on inventory management, shipment coordination, and maintaining operational excellence. The Operations Manager will collaborate closely with sales and management teams to support seamless product flow and uphold company standards. Must be legally authorized to work in the United States.

Responsibilities

• Oversee all day-to-day store operations and ensure processes are executed accurately and efficiently.
• Manage incoming and outgoing shipments, transfers, and product movement to maintain smooth logistics.
• Receive, process, ticket, and organize merchandise to ensure timely availability.
• Maintain accurate inventory levels and support regular inventory counts and audits.
• Ensure the stockroom is organized, efficient, and maintained to company standards.
• Monitor replenishment needs and ensure product is consistently available on the sales floor.
• Partner with the sales and management teams on product flow, floor sets, and merchandising needs.
• Support inventory investigations and resolve discrepancies as needed.
• Assist with shipment preparation and product transfers between locations.
• Maintain organization of operational supplies and back-of-house areas.
• Support store opening and closing procedures as needed.
• Ensure operational policies and procedures are consistently followed.
• Assist with Loss Prevention and inventory control initiatives.
• Help maintain a clean, organized, and visually polished store environment.
• Provide support to the Store Manager and broader retail team as needed.
• Lead by example and contribute to a positive, collaborative store culture.

Required Experience/Skills

• 3+ years of retail operations experience, preferably within contemporary or premium fashion.
• Strong experience with inventory management, stockroom operations, and shipment processing.
• Highly organized with exceptional attention to detail.
• Strong time-management and multitasking abilities.
• Comfortable working in a fast-paced retail environment.
• Strong understanding of retail operations and inventory control.
• Proficiency with POS and inventory management systems.
• Strong communication and problem-solving skills.
• Ability to work independently while collaborating effectively with a broader team.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to lift up to 50 lbs.

Preferred Experience/Skills

• Experience leading or supervising retail operations teams.
• Familiarity with visual merchandising and product flow coordination.
• Knowledge of loss prevention best practices.
• Experience with data-driven inventory analysis.
• Strong interpersonal and leadership skills.

Education Requirements

• High school diploma or equivalent required.
• Associate’s or bachelor’s degree in business, retail management, or a related field preferred.
• Additional certifications in operations or inventory management are a plus.

If eligible under the ACA, medical, dental and vision benefits and time off in accordance with local paid sick time laws will be offered. Additional benefits may include paid holidays, a 401(k)-retirement plan, life insurance, disability coverage, and an employee assistance program, where applicable. Other compensation programs may include overtime, shift differentials, bonuses, commissions, or other incentive compensation, where applicable.

Commitment to Diversity

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

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