Operations Manager

Ramsay's Kitchen - Naperville; Naperville (IL); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

401 (k)

Insurance – Medical, Dental & Vision

Flex Time

Employee Assistance Program

Training & development opportunities

Staff discount (US & UK)

Friends & Family discount (US & UK)

Descripción de la vacante

Gordon Ramsay Restaurants in Naperville is seeking an experienced Restaurant Manager to lead our dining room and service team to deliver the Gordon Ramsay standard of remarkable hospitality. Reporting to the General Manager, you will drive guest satisfaction, training, and daily operations in a fast-paced fine dining environment.

You will recruit, develop, and retain a high-performing team, ensure health and safety compliance, manage stock and P&L targets, and maintain exceptional food quality

Formación

• Must demonstrate leadership to represent the Gordon Ramsay brand and hospitality standards.
• Experience as Restaurant Manager in a fine dining establishment.
• Proven track record in a high-volume restaurant.
• Keen eye for detail to ensure brand standards and food quality.
• Proven ability to recruit, develop, motivate and retain a high-performing kitchen team.
• Strong personality with confidence and enthusiasm to lead daily operations.
• Exceptional verbal and written communication with all stakeholders.
• Ability to multitask and manage relationships at all levels.

Responsabilidades

• Be responsible for effective execution of the operation, ensuring guest satisfaction in a lively restaurant and bar.
• Lead and drive quality service and standards through the team.
• Inspire and motivate the team to achieve loyalty and retention.
• Ensure Health & Safety and Food Safety compliance to statutory and Ramsay standards.
• Oversee supply chain and stock control in line with concept and standards.
• Manage targets and performance metrics set for the venue.
• Coordinate resources and commercial activities to deliver P&L targets.

Conocimientos

Leadership

Fine Dining

High-Volume Ops

Attention to Detail

Team Building

Communication Skills

Multitasking

People Management

Descripción del empleo

Located in the heart of downtown Naperville, Ramsay’s Kitchen offers a one-of-a-kind dining experience inspired by Michelin-starred Chef Gordon Ramsay. Guests enjoy iconic dishes like Beef Wellington and Sticky Toffee Pudding, as well as seasonal favorites with a local twist.

We are seeking an experienced, well-rounded, and hands-on Restaurant Manager to lead our team. Reporting to the General Manager, the Restaurant Manager will be responsible for delivering the Gordon Ramsay standard of remarkable experiences and exceptional hospitality. This role requires strong leadership, business acumen, and a passion for service.

The Restaurant Manager must have:

• The motivation and leadership skill to represent the Gordon Ramsay Brand and its world class hospitality standards
• Previous experience as a Restaurant Manager within a fine dining establishment
• Previous experience in a high-volume restaurant
• A keen eye for detail to ensure delivery of the Ramsay's Kitchen brand standards and the highest levels of food quality at all times
• A proven track record of recruiting, developing, motivating and retaining a high performing kitchen team
• A strong personality, with confidence and enthusiasm to lead the team in the day to day running of the operation
• Exceptional communication skills – verbal and written – to ensure clear communication with all stakeholders
• Ability to multitask and effectively manage relationships at all levels

Key Accountabilities:

• Be responsible for effectiveexecution of the operation, whilst ensuring consistent presentation andguestsatisfaction in a lively restaurant and bar, interacting with guests and making each visit a memorable one!
• Being a leader, effectively managing the team and driving quality service and standards
• Responsibility for leading, inspiring and motivating the team to achieve loyalty and retention
• Responsible for the overall compliance of Health & Safety, and Food Safety to both statutory, and Gordon Ramsay Restaurants standards
• Ensuring the supply chain and stock control is effectively managed and controlled in keeping with the concept and in line with Gordon Ramsay Restaurant standards
• Effective management of targets set
• Effectively coordinate, control and manage all resources and commercials to deliver all targets of the P&L

What’s in it for you:

• Competitive salary
• 401 (k)
• Insurance – Medical, Dental & Vision
• Flex Time
• Employee Assistance Program offering counseling, assistance for personal, financial, and legal issues, self-help resource benefits, personal and professional coaching, wellness benefits, and much more!
• Access to our world-class training & development opportunities globally
• Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment
• A fantastic staff discount in US & UK restaurants
• Discount for your Friends & Family in all US & UK Restaurants

We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense.

We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

We use eVerify to confirm U.S. Employment eligibility.