Operations & Logistics Technician – ITSM & Asset Management

SimVentions, Inc.; Champlain (VA); On-site; USD 79,000 - 127,000; Full time

Benefits offered by this job

Employee Ownership

401(k) programs

Education Assistance

Paid Time Off

Job summary

SimVentions, Inc. is seeking a Logistics & Operational Liaison to manage end-to-end lifecycle for satellite, cellular, and cloud services. You will monitor performance metrics, manage assets (including satellite dishes and SIMs), and drive cost-conscious decisions to support warfighter readiness.

The role involves coordinating incident response, asset audits, and SOP development, with travel up to 25%. A strong ITSM background and clear communication are essential for success in a fast-paced,

Qualifications

• Bachelor's degree in supply chain management, IT, business administration, or related field.
• Active Secret Clearance is required to obtain access to sensitive information.

Responsibilities

• Oversee incident management from detection through resolution and closure.
• Maintain CMDB and perform regular asset audits across hardware and configurations.
• Monitor cloud usage and bandwidth against budget baselines and provide advisory reports.
• Develop, maintain, and standardize SOPs and service runbooks for operational consistency.

Skills

ITSM concepts

ITIL certification

Analytical thinking

Budget oversight

Communication

Team collaboration

Education

Bachelors in supply chain management

Bachelors in Information Technology

Bachelors in Business Administration

Tools

CMDB

Monitoring tools

Excel

Word

Job description

SimVentions, Inc. is seeking a Logistics & Operational Liaison to manage end-to-end lifecycle for satellite, cellular, and cloud services. You will monitor performance metrics, manage assets (including satellite dishes and SIMs), and drive cost-conscious decisions to support warfighter readiness.

The role involves coordinating incident response, asset audits, and SOP development, with travel up to 25%. A strong ITSM background and clear communication are essential for success in a fast-paced,