Operations & Logistics Coordinator

Massive Rocket Limited; United States; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote-first culture

BYOD policy

Global team across Europe and US

Job summary

Massive Rocket Limited is seeking an organized Operations Assistant to manage travel, events, and day-to-day administrative tasks. You’ll support People Operations, Finance, and internal systems while collaborating with the Operations & Logistics Specialist and broader team.

The role suits someone who enjoys logistics, problem-solving, and keeping critical operations running smoothly. Join a remote-first agency that values ownership, collaboration, and growth.

Qualifications

• Previous experience in an administrative, operations, travel coordination, logistics, or similar support role.
• Strong organisational and time-management skills with the ability to manage multiple requests and deadlines.
• Excellent attention to detail and a consistent focus on accuracy.
• Proactive, resourceful approach to solving problems and handling last-minute changes.

Responsibilities

• Manage end-to-end travel arrangements, including flights, accommodation, transport, and detailed itineraries.
• Coordinate company events, team offsites, office days, and internal gatherings, including venues, catering, suppliers, and logistics.
• Liaise with vendors and service providers to compare quotes, manage bookings, place orders, and ensure timely delivery.
• Maintain accurate booking records, track costs, and ensure arrangements stay within approved budgets.
• Act as the main point of contact for employee travel and logistics queries, resolving issues quickly and proactively.
• Support employee onboarding and offboarding, including documentation, equipment coordination, and system access requests.
• Assist with employment contracts, offer letters, addendums, Statements of Work (SOWs), and other operational documents.
• Support finance administration by organising invoices, processing expenses, maintaining receipts, and assisting with payroll preparation when needed.
• Keep employee records, leave trackers, operational databases, and internal documentation accurate and up to date.
• Support the Operations team with administrative tasks, follow established processes, and identify opportunities to improve efficiency.

Skills

Administrative skills

Operations support

Travel coordination

Logistics

English fluency

Tools

HRIS tools

Expense management software

Booking systems

E-signature tools

Job description

Massive Rocket Limited is seeking an organized Operations Assistant to manage travel, events, and day-to-day administrative tasks. You’ll support People Operations, Finance, and internal systems while collaborating with the Operations & Logistics Specialist and broader team.

The role suits someone who enjoys logistics, problem-solving, and keeping critical operations running smoothly. Join a remote-first agency that values ownership, collaboration, and growth.