Remote Operations Coordinator | Travel, Events & Admin

Remote Worker LTD.; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote-first

Global team

Job summary

Massive Rocket is actively seeking a highly organized Operations Assistant to keep day-to-day operations running smoothly, handling travel, bookings, orders, and events within budget. You will support People Operations, Finance, and internal systems while collaborating with the broader team.

This remote-friendly role is ideal for someone who enjoys process, problem solving, and maintaining precise records across departments in a fast-paced startup environment.

Qualifications

• Previous experience in an administrative, operations, travel coordination, logistics, or similar support role.
• Strong organisational and time-management skills, with the ability to manage multiple requests and deadlines.
• Excellent attention to detail and a consistent focus on accuracy.
• A proactive, resourceful approach to solving problems and handling last-minute changes.
• Strong written and verbal communication skills, with fluency in English.
• Confidence coordinating with employees, vendors, suppliers, and other stakeholders.

Responsibilities

• Manage end-to-end travel arrangements, including flights, accommodation, transport, and detailed itineraries.
• Coordinate company events, team offsites, office days, and internal gatherings, including venues, catering, suppliers, and logistics.
• Liaise with vendors and service providers to compare quotes, manage bookings, place orders, and ensure timely delivery.
• Maintain accurate booking records, track costs, and ensure arrangements stay within approved budgets.
• Act as the main point of contact for employee travel and logistics queries, resolving issues quickly and proactively.
• Support employee onboarding and offboarding, including documentation, equipment coordination, and system access requests.
• Assist with employment contracts, offer letters, addendums, Statements of Work (SOWs), and other operational documents.
• Support finance administration by organising invoices, processing expenses, maintaining receipts, and assisting with payroll preparation when needed.
• Keep employee records, leave trackers, operational databases, and internal documentation accurate and up to date.
• Support the Operations team with administrative tasks, follow established processes, and identify opportunities to improve efficiency.

Skills

Organized

Time management

Attention to detail

Communicate effectively

English fluency

Independent worker

Tools

HRIS

Expense management tools

Booking systems

Job description

Massive Rocket is actively seeking a highly organized Operations Assistant to keep day-to-day operations running smoothly, handling travel, bookings, orders, and events within budget. You will support People Operations, Finance, and internal systems while collaborating with the broader team.

This remote-friendly role is ideal for someone who enjoys process, problem solving, and maintaining precise records across departments in a fast-paced startup environment.