Operations & Logistics Admin II

FedEx; Orion Charter Township (MI); On-site; USD 25,000 - 37,000; Full time

Job summary

FedEx in Michigan is seeking a detail-oriented clerical and customer service associate to support hub and station operations. You will handle data entry, filing, and reporting, while serving as the first point of contact for customers and resolving inquiries to improve delivery times.

The role involves records management, routine audits support, and ensuring accurate package scanning and status updates. Training will cover BC... and linehaul processes as needed.

Qualifications

• General business skills such as typing, data entry and use of phone, copier, and fax.
• Software skills, including use of Microsoft Office software and web-based applications.
• Customer service skills necessary to respond to requests professionally.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, phone).
• Review, research and/or enter data in systems to support functions.
• Compile data and provide regular and ad hoc reports to management.
• Serve as frontline customer service for inquiries and issues.
• Assist with audits by retrieving data/files for review.
• Manage records retention, destruction and inventory.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx in Michigan is seeking a detail-oriented clerical and customer service associate to support hub and station operations. You will handle data entry, filing, and reporting, while serving as the first point of contact for customers and resolving inquiries to improve delivery times.

The role involves records management, routine audits support, and ensuring accurate package scanning and status updates. Training will cover BC... and linehaul processes as needed.