Operations Admin II: Data Entry & Customer Support

FedEx Logistics; Gaylord (MI); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Pay transparency

Full-time

Job summary

FedEx Logistics in Gaylord, MI is seeking an organized clerk to perform clerical and administrative duties across hub and station operations, including linehaul, records, QA and customer service. You will handle data entry, filing, and quick problem resolution to support timely deliveries.

The role emphasizes accuracy, multi-tasking, and frontline customer support, with responsibilities like audits, reports, and resolving inquiries.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills: typing, data entry, use of phone, copier, fax.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering calls).
• Reviews and enters data in systems to support functional areas.
• Compiles data and prepares regular/adhoc reports for management.

Skills

Typing

Data entry

Phone

Copier

Fax

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Logistics in Gaylord, MI is seeking an organized clerk to perform clerical and administrative duties across hub and station operations, including linehaul, records, QA and customer service. You will handle data entry, filing, and quick problem resolution to support timely deliveries.

The role emphasizes accuracy, multi-tasking, and frontline customer support, with responsibilities like audits, reports, and resolving inquiries.