Operations Leader — Warehouse & DSP Oversight

Swiftx Express; Charlotte, Northern (NC, KY); Ibrido; USD 80.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

Medical, Dental & Vision Insurance

Descrizione del lavoro

Swiftx Express is seeking a hands-on Operations Leader to oversee DSPs, warehouses, and regional fleets in Charlotte, NC. You will drive quality protocols, monitor performance, and optimize processes while coordinating with internal teams and external partners in a fast-paced, multi-task environment.

The role requires a Bachelor’s degree or equivalent with bilingual Mandarin and prior last-mile or 3PL warehousing exposure preferred.

Competenze

• Bachelor’s degree or equivalent.
• Bilingual Mandarin required.
• Experience in last-mile or 3PL warehousing and logistics preferred but not required.

Mansioni

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Conoscenze

Leadership

Analytical

Decision-making

Formazione

Bachelor’s degree or equivalent

Descrizione del lavoro

Swiftx Express is seeking a hands-on Operations Leader to oversee DSPs, warehouses, and regional fleets in Charlotte, NC. You will drive quality protocols, monitor performance, and optimize processes while coordinating with internal teams and external partners in a fast-paced, multi-task environment.

The role requires a Bachelor’s degree or equivalent with bilingual Mandarin and prior last-mile or 3PL warehousing exposure preferred.