Operations Leader Trainee: Heavy-Duty Fleet Management, Paid Training

Ryder System, Inc.; Moonachie (NJ); On-site; USD 52,000 - 64,000; Full time

Job summary

Ryder System, Inc. in Moonachie, NJ is seeking an Operations Management Trainee to support the shop management process and drive cost savings, customer retention, and metric-based initiatives.

The program exposes you to Operations, Asset Management, Sales, Quality, and Rental Management, with a clear path to Ops Supervisor as you progress. A four-year college degree is required for this role.

Qualifications

• Bachelor's degree required.
• 1 year or more in customer service with issues resolution experience.
• Strong PC knowledge/skills including spreadsheets and word processing software.
• Basic understanding of Business Finance, controls and metrics.

Responsibilities

• Provide quality customer interface and proactive customer management to ensure satisfaction.
• Coordinate with the rental department to maximize utilization without compromising lease customers.
• Partner with Sales staff on customer calls for new business and increased customer satisfaction.
• Manage running costs and maintenance overheads; ensure policy and processes are followed.
• Coordinate with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Oversee PM scheduling, breakdowns and vehicle status updates; plan technician work for efficiency.

Skills

Detail oriented

Verbal and written communication

Multi-tasking

Organized

Self-driven

Strong mechanical skills

Interpersonal skills

Relationship building

Independence and teamwork

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Ryder System, Inc. in Moonachie, NJ is seeking an Operations Management Trainee to support the shop management process and drive cost savings, customer retention, and metric-based initiatives.

The program exposes you to Operations, Asset Management, Sales, Quality, and Rental Management, with a clear path to Ops Supervisor as you progress. A four-year college degree is required for this role.