Operations Leader & Team Coach (Bonus Eligible)

Wawa, Inc.; Florida; On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) matching

Education assistance

Store discounts

Paid time off

Parental leave

Wellness programs

Job summary

Wawa, Inc. is seeking an Assistant General Manager to lead daily operations, develop the team, and drive store performance in Florida.

You’ll oversee business metrics, profitability, and be hands-on with hiring, training, and growing Customer Service Associates to deliver a top-notch guest experience. You’ll train and coach Associates, coordinate schedules, monitor performance, and collaborate with peers on action plans that improve results.

Qualifications

• High School Diploma or GED equivalent
• Flexible availability to work various shifts, including weekends and holidays, to meet business needs
• Proven leadership experience in food service or retail environments is a plus
• Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control
• Ability to implement change and drive results through effective execution
• Excellent communication, relationship building and interpersonal skills

Responsibilities

• Oversee daily operations and store performance to drive results
• Hire, train and develop Customer Service Associates for growth
• Coordinate schedules and tasks to keep operations running smoothly
• Monitor performance and identify opportunities for improvement
• Lead actions to improve guest satisfaction and store metrics
• Collaborate with peers to drive results and maintain standards

Skills

Leadership experience

Staffing

Training

Scheduling

Performance management

Interpersonal skills

Sales building

Expense control

Education

High School Diploma or GED equivalent

Job description

Wawa, Inc. is seeking an Assistant General Manager to lead daily operations, develop the team, and drive store performance in Florida.

You’ll oversee business metrics, profitability, and be hands-on with hiring, training, and growing Customer Service Associates to deliver a top-notch guest experience. You’ll train and coach Associates, coordinate schedules, monitor performance, and collaborate with peers on action plans that improve results.