Store General Manager — Lead People & Grow Profit

Wawa, Inc.; Florida; Sur place; USD 75 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical benefits

401(k) + match

Education assistance

Store discount

Paid time off

Parental leave

Bonus incentives

Résumé du poste

Wawa, Inc. in Florida seeks a General Manager to lead store operations, drive profitability, and inspire a high-performing team daily. You’ll own daily operations, coaching, scheduling, and customer satisfaction to create an exceptional shopping experience for guests and Associates alike.

You’ll build a strong culture, manage safety and compliance, implement company initiatives, and develop talent to achieve performance goals in a fast-paced retail environment.

Qualifications

• Proven leadership experience in fast-paced retail, food service, or fuel environments.
• Proven ability to coach, develop, and inspire career growth in individuals.
• Excellent communication, customer service, and relationship-building skills.
• Highly organized, detail-oriented, and able to manage multiple priorities independently.
• Skilled in problem-solving, critical thinking, and decision-making.
• Solid understanding of store financials and their impact on business performance.

Responsabilités

• Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations.
• Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans. Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability.
• Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.
• Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives.
• Champion company initiatives, communicate the "why" behind changes, and ensure successful implementation and long-term adoption of programs and processes.
• Create an inclusive, collaborative team culture focused on achievement, motivation and customer service.
• Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback. Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding.
• Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation.
• Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations.

Connaissances

Leadership

Customer Service

Communication

Decision Making

Store Financials

Hiring & Development

Formation

High School Diploma or GED

Description du poste

Wawa, Inc. in Florida seeks a General Manager to lead store operations, drive profitability, and inspire a high-performing team daily. You’ll own daily operations, coaching, scheduling, and customer satisfaction to create an exceptional shopping experience for guests and Associates alike.

You’ll build a strong culture, manage safety and compliance, implement company initiatives, and develop talent to achieve performance goals in a fast-paced retail environment.