Operations Leader — Process Optimization & Cross‑Team Support

Bank of America; Los Angeles (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America is seeking an Operations professional in Los Angeles on first shift. The role focuses on day-to-day processing, guiding teammates, and supporting internal partners, with responsibilities across multiple lines of business and strict adherence to deadlines.

The position offers an onsite work arrangement with comprehensive benefits and opportunities to contribute to process improvements within a controlled risk framework.

Qualifications

• 1+ years relatable experience.
• Heavy lifting up to 25 lbs.
• Workflow management experience.
• Team player with ability to multitask.
• Attention to detail.
• Adapts to change and a quick learner.
• Receptive to coaching.
• Proficient in MS Office.

Responsibilities

• Contributes to overall success of an Operations team as an individual contributor
• Handles operational activities and queries for either single or multiple Lines of Business across the enterprise
• Adheres to deadlines set internally within the business unit or those in agreed Service Level Agreements with internal or external business partners
• Provides functional expertise knowledge to projects or initiatives relating to the business unit
• Maintains internal operational and financial controls and works within the risk appetite of the business unit
• Continues to review processes to ensure they are efficient and implements process improvement opportunities

Skills

Active Listening

Attention to Detail

Collaboration

Data Entry

Planning

Problem Solving

Job description

Bank of America is seeking an Operations professional in Los Angeles on first shift. The role focuses on day-to-day processing, guiding teammates, and supporting internal partners, with responsibilities across multiple lines of business and strict adherence to deadlines.

The position offers an onsite work arrangement with comprehensive benefits and opportunities to contribute to process improvements within a controlled risk framework.