Operations Leader — People, Profit & Experience

Metropolis Technologies

City of White Plains (NY)

On-site

USD 80,000 - 90,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401k
Paid time off
Disability insurance
Life insurance
Flexible spending accounts

Job summary

SP+, a Metropolis company, is seeking a capable operations leader in White Plains, NY to manage client relationships and drive profitability. You will hire and train a diverse team, oversee cash control, budgeting, and procurement, and ensure OSHA compliance while maintaining high service levels.

Qualifications include strong leadership, customer focus, and budgeting experience; a valid driver’s license is required. Salary ranges from $80,000 to $90,000 per year with comprehensive benefits.

Qualifications

  • Requires valid state driver's license with a clean driving record.
  • Experience leading a diverse team and delivering exceptional customer service.
  • Experience with budgeting and P&L reviews is a plus.

Responsibilities

  • Deliver on our Promise by resolving client requests and communicating proactively about improvements.
  • Hire, develop, train, and supervise a diverse team to ensure superior customer experience.
  • Ensure that proper parking, security, and cash control procedures are followed.
  • Maximize profitability through revenue development and managing the operation's budget.
  • Identify all procurement and vendor service needs of the location.
  • Perform general accounting duties including accounts payable, payroll, and petty cash.
  • Monitor facility maintenance for cleanliness and safety.
  • Review and mitigate damage claims; improve safety programs.
  • Ensure compliance with OSHA policies and procedures.

Skills

Leadership
Customer service
Budgeting
Problem solving
Microsoft Office

Tools

Payroll software
Accounts payable systems

Job description

SP+, a Metropolis company, is seeking a capable operations leader in White Plains, NY to manage client relationships and drive profitability. You will hire and train a diverse team, oversee cash control, budgeting, and procurement, and ensure OSHA compliance while maintaining high service levels.

Qualifications include strong leadership, customer focus, and budgeting experience; a valid driver’s license is required. Salary ranges from $80,000 to $90,000 per year with comprehensive benefits.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Operations Leader: Drive Service Excellence & Profitability
Operations Leader: Drive Service Excellence & Profitability

SP Plus Corporation • City of White Plains (NY)

On-site
USD 80,000 - 90,000
Medical insurance
Dental insurance
Vision insurance
+2
Operations Leader: AI Parking & Customer Experience
Operations Leader: AI Parking & Customer Experience

SP+ • City of White Plains (NY)

On-site
USD 80,000 - 90,000
Medical
Dental
Vision
+2
Operations Lead: Customer Experience & Efficiency
Operations Lead: Customer Experience & Efficiency

Metropolis Technologies • San Jose (CA)

On-site
USD 77,000 - 82,000
Medical insurance
Dental insurance
Vision insurance
+7
Parking Operations Leader — Customer Experience & Profitability
Parking Operations Leader — Customer Experience & Profitability

Metropolis Technologies • Pittsburgh

On-site
USD 63,000 - 77,000
Medical coverage
Dental coverage
Vision coverage
+5
Operations Leader: Client Experience & Growth
Operations Leader: Client Experience & Growth

SP+ • Jacksonville (FL)

On-site
USD 55,000 - 60,000
Medical insurance
Dental insurance
Vision insurance
+6
Operations Leader: Elevate Customer Experience & Profitability
Operations Leader: Elevate Customer Experience & Profitability

SP Plus Corporation • Atlanta (GA)

On-site
USD 60,000 - 70,000
Medical insurance
Dental insurance
Vision insurance
+6
Operations Leader: Customer Experience & Profitability
Operations Leader: Customer Experience & Profitability

SP+ • Paterson (NJ)

On-site
USD 65,000 - 72,000
Medical insurance
Dental insurance
Vision insurance
+5
Operations Manager — AI Parking & Customer Experience
Operations Manager — AI Parking & Customer Experience

Metropolis Technologies • New York (NY)

On-site
USD 75,000 - 82,000
Medical benefits
Dental benefits
Vision benefits
+2
Operations Manager — Customer Experience & P&L
Operations Manager — Customer Experience & P&L

Metropolis Technologies • Miami Beach (FL)

On-site
USD 60,000 - 90,000
Operations Leader - Customer Experience & Growth
Operations Leader - Customer Experience & Growth

SP Plus Corporation • Paterson (NJ)

On-site
USD 65,000 - 72,000
Medical benefits
Dental benefits
Vision benefits
+1