Operations Leader - Lead Growth & Guest Experience

Bibibop; Boardman (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Leadership Development

Semi-annual Reviews

Free Meals

Flexible hours

Community Engagement

Benefits Package

Job summary

BIBIBOP is seeking an Operations Leader to join our Columbus, Ohio team. You will work with the General Manager to drive daily restaurant operations, deliver exceptional guest experiences, and coach a skilled team across shifts.

The role emphasizes leadership, operational excellence, and a guest-centric mindset, with opportunities for wage growth, benefits, and a path to advancement within a fast-growing concept.

Qualifications

• Two years of experience in a management or leadership role within a restaurant or retail environment preferred.
• Must be able to stand for long periods and lift up to 50 lbs.
• Must have authorization to work in the U.S.

Responsibilities

• Support the General Manager in overseeing all aspects of restaurant operations.
• Lead and motivate team members to deliver Bibibop’s signature service and quality.
• Manage scheduling, inventory, and operational processes to ensure smooth and efficient operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback with professionalism, ensuring a positive resolution.
• Assist in training and developing team members to reach their full potential.
• Maintain a clean, organized, and safe work environment.
• Ensure consistent food quality, preparation, and presentation.

Skills

Leadership

Operations

Guest-Centric

Adaptability

Attention to Detail

Dependability

Communication

Schedule Flexibility

Job description

BIBIBOP is seeking an Operations Leader to join our Columbus, Ohio team. You will work with the General Manager to drive daily restaurant operations, deliver exceptional guest experiences, and coach a skilled team across shifts.

The role emphasizes leadership, operational excellence, and a guest-centric mindset, with opportunities for wage growth, benefits, and a path to advancement within a fast-growing concept.