Operations Leader - Drive Team Performance & Guest Experience

Bibibop; Centerville (OH); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Leadership Development

Semi-annual Reviews

Free Meals

Flexible hours

Community Engagement

Benefits Package

Competitive pay

Job summary

BIBIBOP Operations Leader in Columbus, OH is seeking a dedicated leader to partner with the General Manager to run daily restaurant operations and mentor a high-performing team.

You will drive guest experiences, uphold quality standards, manage schedules, inventory, and safety compliance while fostering growth and leadership across the team. This role offers development opportunities and a dynamic, fast-paced work environment.

Qualifications

• Two years of experience in a management or leadership role within a restaurant or retail environment preferred.
• Ability to stand for long periods and lift up to 50 lbs.
• Must have authorization to work in the U.S. and a valid driver’s license.
• Must be at least 18 years old.

Responsibilities

• Support the General Manager in overseeing all aspects of restaurant operations.
• Lead and motivate team members to deliver Bibibop’s signature service and quality.
• Manage scheduling, inventory, and operational processes to ensure smooth and efficient operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback with professionalism, ensuring a positive resolution.
• Assist in training and developing team members to reach their full potential.
• Maintain a clean, organized, and safe work environment.
• Ensure consistent food quality, preparation, and presentation.

Skills

Leadership

Operations

Guest-Centric

Adaptability

Attention to Detail

Dependability

Communication

Schedule Flexibility

Job description

BIBIBOP Operations Leader in Columbus, OH is seeking a dedicated leader to partner with the General Manager to run daily restaurant operations and mentor a high-performing team.

You will drive guest experiences, uphold quality standards, manage schedules, inventory, and safety compliance while fostering growth and leadership across the team. This role offers development opportunities and a dynamic, fast-paced work environment.