Operations Leader — Lead Teams, Elevate Guest Experience

Bibibop; Columbus (OH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Leadership Development

Semi-annual Reviews

Free Meals

Flexible hours

Community Engagement

Benefits Package

Competitive pay and tips

Job summary

BIBIBOP is seeking an Operations Leader in Columbus, Ohio to guide daily restaurant operations, mentor staff, and ensure an exceptional guest experience. You will partner with the General Manager to drive performance, quality, and guest satisfaction in a fast-paced environment.

This role emphasizes leadership, operational excellence, and a customer-centric mindset, with opportunities for career growth, scheduling flexibility, and a competitive compensation package including benefits and tips.

Qualifications

• Two years of leadership or management experience in a restaurant or retail setting.
• Ability to stand for long periods and lift up to 50 lbs.
• Authorized to work in the U.S.
• Strong leadership and communication skills.

Responsibilities

• Oversee daily restaurant operations with the General Manager.
• Lead and motivate team to deliver Bibibop’s signature service.
• Manage scheduling, inventory, and health/safety standards.
• Address guest feedback professionally and drive improvements.
• Train and coach team members to reach their full potential.
• Maintain clean and safe work environment.
• Ensure consistent food quality and presentation.

Skills

Leadership

Operational Expertise

Guest Experience

Adaptability

Attention to Detail

Dependability

Communication

Schedule Flexibility

Job description

BIBIBOP is seeking an Operations Leader in Columbus, Ohio to guide daily restaurant operations, mentor staff, and ensure an exceptional guest experience. You will partner with the General Manager to drive performance, quality, and guest satisfaction in a fast-paced environment.

This role emphasizes leadership, operational excellence, and a customer-centric mindset, with opportunities for career growth, scheduling flexibility, and a competitive compensation package including benefits and tips.