Operations Leader: Lead Team, Elevate Guest Experience

Bibibop; Columbus (OH); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Leadership Development

Semi-annual Reviews

Free Meals

Flexible hours

Community Engagement

Benefits Package

Competitive pay and tips

Job summary

BIBIBOP Operations Leader in Columbus, OH is seeking a dedicated leader to oversee daily restaurant operations and mentor a high-performing team. You will collaborate with the General Manager to deliver exceptional guest experiences and drive operational excellence across scheduling, inventory, and processes.

The role requires strong leadership, an operational mindset, and a guest-centric approach. Expect opportunities for wage growth, flexible hours, and a path to advancement within a growing

Qualifications

• Strong leadership skills with the ability to coach and mentor a team.
• Experience managing daily restaurant operations in a fast-paced environment.
• Customer-centric focus with a passion for delivering guest experiences.
• Demonstrated adaptability and problem-solving under pressure.
• Attention to quality, service standards, and safety.
• Reliable and consistent performance with a track record of dependability.
• Clear, effective communication across all levels and shifts.
• Willingness to work evenings, weekends, and holidays as needed.

Responsibilities

• Support the General Manager in overseeing all aspects of restaurant operations.
• Lead and motivate team members to deliver Bibibop’s signature service and quality.
• Manage scheduling, inventory, and operational processes to ensure smooth operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback professionally and resolve issues promptly.
• Assist in training and developing team members to their full potential.
• Maintain a clean, organized, and safe work environment.
• Ensure consistent food quality, preparation, and presentation.

Skills

Leadership

Operational Expertise

Guest-Centric Mindset

Adaptability

Attention to Detail

Dependability

Excellent Communication

Schedule Flexibility

Job description

BIBIBOP Operations Leader in Columbus, OH is seeking a dedicated leader to oversee daily restaurant operations and mentor a high-performing team. You will collaborate with the General Manager to deliver exceptional guest experiences and drive operational excellence across scheduling, inventory, and processes.

The role requires strong leadership, an operational mindset, and a guest-centric approach. Expect opportunities for wage growth, flexible hours, and a path to advancement within a growing