Operations Leader: Drive Guest Experience & Team Growth

Bibibop; Dayton (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Leadership development

Competitive pay

Flexible hours

Free meals during shifts

401(k) matching

Health, dental, vision insurance

Job summary

BIBIBOP is seeking an Operations Leader to join our Columbus, Ohio team. You will collaborate with the General Manager to oversee daily restaurant operations, mentor staff, and deliver exceptional guest experiences in a fast-paced environment.

We value leadership, operational excellence, and adaptability, offering growth opportunities, competitive pay, and a benefits package. Must be 18+, authorized to work in the U.S., and able to lift 50 lbs.

Qualifications

• Strong leadership and mentoring abilities.
• Operational expertise in fast-paced restaurants.
• Guest-centric mindset and commitment to service.
• Adaptability and problem-solving under pressure.
• Attention to detail and high standards.
• Dependability and consistent performance.
• Excellent communication with team and staff.
• Schedule flexibility including evenings and weekends.

Responsibilities

• Support the General Manager in overseeing all aspects of restaurant operations.
• Lead and motivate team members to deliver Bibibop’s signature service and quality.
• Manage scheduling, inventory, and operational processes to ensure smooth and efficient operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback with professionalism, ensuring a positive resolution.
• Assist in training and developing team members to reach their full potential.
• Maintain a clean, organized, and safe work environment.
• Ensure consistent food quality, preparation, and presentation.

Skills

Leadership

Operational excellence

Guest-centric service

Adaptability

Attention to detail

Dependability

Communication

Schedule flexibility

Job description

BIBIBOP is seeking an Operations Leader to join our Columbus, Ohio team. You will collaborate with the General Manager to oversee daily restaurant operations, mentor staff, and deliver exceptional guest experiences in a fast-paced environment.

We value leadership, operational excellence, and adaptability, offering growth opportunities, competitive pay, and a benefits package. Must be 18+, authorized to work in the U.S., and able to lift 50 lbs.