Operations Leader – Insurance Growth & Team Leadership

Foundation Risk Partners, Corp.; Orange (CA); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

401(k) match

Company paid life insurance

STD/LTD

PTO 18 days + holidays

Job summary

Foundation Risk Partners in Orange County is seeking an Operations Leader to oversee the local office operations, aligning with the Business Unit and Sales leadership to drive growth and strong client service. This role will manage 60+ insurance professionals across P&C and Employee Benefits, building processes that ensure quality, accountability, and sustained performance.

The ideal candidate will have California insurance license(s), 5+ years of leadership experience, and a track record of

Qualifications

• Active California insurance license(s).
• 5+ years of insurance leadership experience.

Responsibilities

• Partner with BU Leader and Sales Leadership to support growth, retention, and profitability goals.
• Lead, coach, and develop a team of 60+ insurance professionals across multiple disciplines.
• Create accountability around performance expectations, service standards, and operational execution.
• Hire, onboard, develop, and, when necessary, manage performance improvement.
• Drive quality control initiatives, workflow consistency, and operational best practices.
• Monitor and improve key service, sales support, and operational KPI metrics.
• Lead process improvement and change management initiatives.
• Ensure compliance with agency procedures, carrier requirements, and regulatory standards.
• Champion adoption of agency technology platforms and operational tools.
• Foster a collaborative, high-performing culture focused on client service and employee engagement.
• Identify organizational needs and build talent pipelines to support future growth.

Skills

Team leadership

Talent development

Insurance operations

Communication

Change management

Education

California insurance license

5+ years insurance leadership

Job description

Foundation Risk Partners in Orange County is seeking an Operations Leader to oversee the local office operations, aligning with the Business Unit and Sales leadership to drive growth and strong client service. This role will manage 60+ insurance professionals across P&C and Employee Benefits, building processes that ensure quality, accountability, and sustained performance.

The ideal candidate will have California insurance license(s), 5+ years of leadership experience, and a track record of