Operations Leader in Training: Front-Line Manager

CarMax; Newark (DE); On-site; USD 60,000 - 105,000; Full time

Benefits offered by this job

Bonus potential

Equity

Job summary

CarMax is launching a Front-Line Manager in Training program in the Service Operations department. This six-week development track prepares you to lead teams and manage key processes in inventory, cosmetic/mechanical repairs, and customer-first service.

Upon completion, you transition into a leadership role such as Flow Mechanical Manager or Service Manager. Participants gain hands-on exposure to cross-functional collaboration, safety responsibilities, and the delivery of high-performance

Qualifications

• Ability to lead and manage teams to achieve operational goals.
• Strong data interpretation and record accuracy for process compliance.
• Proven ability to multi-task and prioritize in a fast-paced environment.
• Excellent communication skills, both verbal and written, for interactions with associates and customers.
• Proficiency in common and proprietary software systems.
• Valid Driver's License and flexibility to work in indoor/outdoor environments, including inclement weather.
• Willingness to work on varied schedules, including nights, weekends, and holidays, with occasional travel.

Responsibilities

• Demonstrate comprehension of training content throughout the program.
• Support execution of store procedures and operational processes to ensure efficiency and compliance.
• Complete CarMax's Management Development Program and apply leadership principles in real-world scenarios.
• Collaborate with cross-functional teams to maintain quality and meet production goals.
• Model CarMax values by fostering integrity, respect, and a customer-first mindset in all interactions.
• Prepare for transition into a leadership role, ensuring readiness to manage associates and drive performance.
• Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.

Skills

Team leadership

Data interpretation

Multi-tasking

Communication

Software proficiency

Driver's license

Flexible schedules

Travel readiness

Tools

Proprietary software

Job description

CarMax is launching a Front-Line Manager in Training program in the Service Operations department. This six-week development track prepares you to lead teams and manage key processes in inventory, cosmetic/mechanical repairs, and customer-first service.

Upon completion, you transition into a leadership role such as Flow Mechanical Manager or Service Manager. Participants gain hands-on exposure to cross-functional collaboration, safety responsibilities, and the delivery of high-performance