Front-Line Manager in Training: Service Operations Leader

CarMax Business Services; Town of Newark (WI); On-site; USD 60,000 - 105,000; Full time

Job summary

CarMax is offering a Front-Line Manager in Training program designed to prepare you for leadership within the Service Operations department. You will learn end-to-end production processes, inventory management, and cosmetic/mechanical repair while developing critical leadership skills.

Upon successful completion, you will transition into leadership roles such as Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager, with emphasis on safety and

Qualifications

• Ability to lead and manage teams effectively to achieve operational goals.
• Strong data interpretation and record accuracy for process compliance.
• Proven ability to multi-task and prioritize in a fast-paced environment.
• Excellent communication skills, both verbal and written, for interactions with associates and customers.
• Proficiency in common and proprietary software systems.
• Valid Driver’s License and flexibility to work in indoor/outdoor environments.
• Willingness to work on varied schedules, including nights, weekends, and holidays, with occasional travel.
• 3+ years of management experience preferred.

Responsibilities

• Demonstrate comprehension of training content throughout the program.
• Support execution of store procedures and operational processes to ensure efficiency and compliance.
• Complete CarMax’s Management Development Program and apply leadership principles in real-world scenarios.
• Collaborate with cross-functional teams to maintain quality and meet production goals.
• Model CarMax values by fostering integrity, respect, and a customer-first mindset in all interactions.
• Prepare for transition into a leadership role, ensuring readiness to manage associates and drive performance.
• Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.

Skills

Team leadership

Data interpretation

Multitasking

Communication skills

Software proficiency

Driver's license

Flexible schedule

Travel willingness

Tools

Software systems

Job description

CarMax is offering a Front-Line Manager in Training program designed to prepare you for leadership within the Service Operations department. You will learn end-to-end production processes, inventory management, and cosmetic/mechanical repair while developing critical leadership skills.

Upon successful completion, you will transition into leadership roles such as Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager, with emphasis on safety and