Operations Leader in Training

truenorth Convenience Stores; Shawano (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

True North is seeking an Assistant Manager to oversee daily store operations, including hiring, training, and scheduling team members. This role provides leadership through clear direction, goal setting, and feedback to ensure efficient operations and a fast, friendly guest experience.

The position focuses on staffing, inventory, labor, cash controls, and maintenance, with responsibilities for coaching and ensuring adherence to policies and safety standards.

Qualifications

• High school diploma or equivalent.
• Prior customer service experience.
• Previous supervisory experience is preferred.

Responsibilities

• Provide active, visible floor leadership during shifts and support team members in real time.
• Provide prompt, courteous customer service in accordance with company standards.
• Accurately process customer transactions using point-of-sale systems.
• Maintain a clean, safe, and organized store environment.
• Perform assigned food service tasks following food safety and sanitation requirements.
• Responsible for recruiting and training new team members.
• Run daily reports, reconcile shift sheets, and banking procedures.

Skills

Customer service

Leadership

Cash handling

Food service

Education

High school diploma or equivalent

Experience supervising others (preferred)

Tools

POS system

Job description

True North is seeking an Assistant Manager to oversee daily store operations, including hiring, training, and scheduling team members. This role provides leadership through clear direction, goal setting, and feedback to ensure efficient operations and a fast, friendly guest experience.

The position focuses on staffing, inventory, labor, cash controls, and maintenance, with responsibilities for coaching and ensuring adherence to policies and safety standards.