Operations Leader in Training

truenorth Convenience Stores; Elk Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

True North is seeking an Assistant Manager to oversee daily store operations, including hiring, training, and scheduling team members. This role provides leadership through clear direction, goal setting, and feedback, ensuring smooth operations and a fast, friendly guest experience.

You will manage staffing, inventory, labor, cash controls, and maintenance needs while upholding company standards and safety regulations. A strong focus on customer service and team development is essential.

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous experience supervising others is preferred.

Responsibilities

• Oversee daily store operations and staffing.
• Hire, train, and schedule team members.
• Provide leadership, coaching, and feedback.
• Ensure customer service and cashier accuracy.
• Maintain store cleanliness, safety, and compliance.

Skills

Leadership

Customer service

Communication

Staffing

Training

Scheduling

Cash handling

Food service

Education

High school diploma or equivalent

Tools

POS system

DVR system

Job description

True North is seeking an Assistant Manager to oversee daily store operations, including hiring, training, and scheduling team members. This role provides leadership through clear direction, goal setting, and feedback, ensuring smooth operations and a fast, friendly guest experience.

You will manage staffing, inventory, labor, cash controls, and maintenance needs while upholding company standards and safety regulations. A strong focus on customer service and team development is essential.