Operations Leader in Training

truenorth Convenience Stores; Grand Haven (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

True North in Michigan is seeking an Assistant Manager to oversee daily store operations, including hiring, training, and scheduling of team members. You will lead with clear direction and provide feedback to ensure a fast, friendly, and clean guest experience.

The role requires managing staffing levels, inventory, labor, cash controls, and maintenance needs while ensuring adherence to safety standards and company policies.

Qualifications

• Must have a high school diploma or equivalent.
• Prior customer service experience is preferred.
• Previous supervisory experience is preferred.

Responsibilities

• Provide active, visible floor leadership during shifts.
• Deliver prompt, courteous customer service.
• Process transactions accurately using the POS system.
• Maintain a clean, safe, and organized store environment.
• Oversee food service tasks following safety standards.
• Recruiting, training, and supervising new team members.
• Adjust staffing and workload to meet store needs.
• Monitor cash handling and shrink, and report variances.

Skills

Customer service

Leadership

Staffing

Training

Scheduling

POS system

Cash handling

Food service

Store operations

Coaching

Education

High school diploma or equivalent

Tools

POS system

DVR system

Job description

True North in Michigan is seeking an Assistant Manager to oversee daily store operations, including hiring, training, and scheduling of team members. You will lead with clear direction and provide feedback to ensure a fast, friendly, and clean guest experience.

The role requires managing staffing levels, inventory, labor, cash controls, and maintenance needs while ensuring adherence to safety standards and company policies.