Operations Leader in Training

truenorth Convenience Stores; Perrysburg (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

True North, a fast-paced convenience store operator, is seeking an Assistant Manager to oversee daily store operations, including hiring, training, and scheduling. The role emphasizes leadership, staffing, inventory, and ensuring a fast, friendly guest experience through effective oversight of cash handling and customer service.

The position requires managing staff across shifts, coaching, and ensuring safety and cleanliness while maintaining store standards and supporting high-volume periods.

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous experience supervising others is preferred.

Responsibilities

• Provide active, visible floor leadership during shifts, supporting team members in real time.
• Provide prompt, courteous customer service in accordance with company standards.
• Accurately process customer transactions using point-of-sale systems.
• Maintain a clean, safe, and organized store environment.
• Perform assigned food service tasks following food safety and sanitation requirements, as applicable.
• Perform interior and exterior store duties necessary to support daily operations.
• Act as the manager-on-duty during assigned shifts in the absence of the Store Manager.
• Direct, prioritize, and assign work to CSRs to ensure efficient operations.
• Monitor performance and provide real-time coaching and guidance.
• Ensure compliance with company policies and cash-handling guidelines.
• Serve as the primary contact for customer issues and emergencies.

Skills

Team leadership

Customer service

Cash handling

Staff coaching

Operations support

Education

High school diploma

Tools

POS system

Job description

True North, a fast-paced convenience store operator, is seeking an Assistant Manager to oversee daily store operations, including hiring, training, and scheduling. The role emphasizes leadership, staffing, inventory, and ensuring a fast, friendly guest experience through effective oversight of cash handling and customer service.

The position requires managing staff across shifts, coaching, and ensuring safety and cleanliness while maintaining store standards and supporting high-volume periods.