Operations Leader for Guest Experience & Team Growth

Urban Air Adventure Parks; Fort Union (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading indoor adventure park company is seeking an Assistant General Manager at their Fort Union location. The role involves motivating staff, ensuring high levels of customer service, and overseeing operational standards. Candidates should have at least 3 years of supervisory experience in hospitality and a demonstrated ability to develop team members. This position also requires adaptability and excellent communication skills, with a commitment to maintaining a positive work environment.

Qualifications

• Experience in hospitality (Theme Parks, Family Entertainment Centers, etc.) is essential.
• 3+ years of supervisory or management experience required.
• Professional grooming and conduct must be exhibited.
• Strong communication skills are necessary.

Responsibilities

• Cultivate a high-performing team environment focused on customer service.
• Assist in hiring, retention, coaching, and training of staff.
• Develop and manage weekly staffing schedules to meet business needs.
• Ensure a safe and secure environment for guests and staff.

Skills

Customer service

Team leadership

Conflict resolution

Motivation

Communication

Job description

A leading indoor adventure park company is seeking an Assistant General Manager at their Fort Union location. The role involves motivating staff, ensuring high levels of customer service, and overseeing operational standards. Candidates should have at least 3 years of supervisory experience in hospitality and a demonstrated ability to develop team members. This position also requires adaptability and excellent communication skills, with a commitment to maintaining a positive work environment.