Operations Leader - Guest Experience & Team Development

Urban Air Adventure Parks; Brandon (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading entertainment company located in Brandon, Florida seeks an Assistant General Manager to provide overall leadership and direction. In this role, you will cultivate a team environment, assist in staffing decisions, and ensure exceptional customer service. Candidates must have at least 3 years of supervisory experience, a strong background in hospitality, and the ability to motivate staff. The position requires a professional attitude, flexibility to work weekends, and excellent communication skills.

Qualifications

• 3+ years' supervisory or management experience required.
• Ability to pass a thorough background check.
• CPR/First Aid Certification is preferred.

Responsibilities

• Cultivate a team environment for exceptional customer service.
• Assist in hiring, retention, and training of staff.
• Develop weekly schedules and ensure appropriate staffing.

Skills

Hospitality experience

Supervisory or management experience

Strong communication skills

Professional grooming

Ability to motivate others

Job description

A leading entertainment company located in Brandon, Florida seeks an Assistant General Manager to provide overall leadership and direction. In this role, you will cultivate a team environment, assist in staffing decisions, and ensure exceptional customer service. Candidates must have at least 3 years of supervisory experience, a strong background in hospitality, and the ability to motivate staff. The position requires a professional attitude, flexibility to work weekends, and excellent communication skills.