Hospitality Operations Leader & Guest Experience

Urban Air Adventure Parks; Reno (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading indoor adventure parks operator in Reno, NV, is seeking an Assistant General Manager. This role is vital for motivating staff, overseeing operations, and ensuring exceptional customer service. With a focus on team leadership and development, candidates should possess at least 3 years of supervisory experience in hospitality. The position demands strong communication skills and the ability to work flexible hours, including weekends and holidays. Join us to cultivate an energizing and accountable team culture.

Qualifications

• 3+ years of supervisory or management experience required.
• Experience in hospitality (Theme Parks, Hotels, etc.) is a must.
• Strong communication skills; ability to write and verbally communicate clearly.

Responsibilities

• Cultivate a team environment that provides exceptional customer service.
• Assist in hiring, retention of staff, and ensure execution of staff training.
• Develop weekly schedules and ensure appropriate staffing levels.

Skills

Customer service excellence

Team leadership

Communication skills

Motivational skills

Flexibility and adaptability

Job description

A leading indoor adventure parks operator in Reno, NV, is seeking an Assistant General Manager. This role is vital for motivating staff, overseeing operations, and ensuring exceptional customer service. With a focus on team leadership and development, candidates should possess at least 3 years of supervisory experience in hospitality. The position demands strong communication skills and the ability to work flexible hours, including weekends and holidays. Join us to cultivate an energizing and accountable team culture.